Your tariffs, explained correctly
Upload tariff sheets, contract conditions and FAQs; the agent answers from them and only them, so every channel gives the same explanation.
Energy
AI agents that explain energy tariffs the way you wrote them
Tariff changes, regulated versus free market, surprise invoices, meter readings, outages: energy customers arrive confused and leave angrier if the answer is generic. Deepgent deploys an agent that explains your tariffs and processes exactly as your documentation defines them — 24/7 and in the customer's language.
The problems it solves
- Bill shock drives contact volume: one confusing invoice line can generate thousands of identical calls.
- Tariff complexity: time-of-use rates, taxes and regulatory changes are hard to explain consistently.
- Real-time campaigns: a weekend promotion needs the bot updated now, not after a re-training cycle.
What a Deepgent agent changes
Instant updates with notes
A new promotion or a regulatory change goes live as a note in the panel — the agent factors it in immediately, without reworking your knowledge base.
Self-service that actually resolves
From explaining an invoice line to guiding a meter reading, the agent closes the repetitive cases and leaves your team the complex ones.
Every question the agent can't answer is logged as a coverage gap, so you know exactly which document to add next — your knowledge base improves with every conversation.
Turn the support queue into a self-service channel measured with quality scores — grounding, honesty and refusal rate on every single conversation. Your team keeps the exceptions; the agent absorbs the repetitive volume, around the clock.