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eSIM & travel

AI agents for eSIM and travel connectivity brands

Your customers buy connectivity minutes before boarding a plane, from another time zone, in another language. They ask whether their phone supports eSIM, how to activate the QR they just received, what happens when their data runs out in Tokyo, and why the plan they bought for Turkey shows no signal at the airport. Deepgent puts an AI agent on your store that answers all of it from your own documentation — instantly, around the clock, and in the traveler's language.

The problems it solves

  • Pre-sale doubts kill conversion: device compatibility, coverage by country and plan differences are asked thousands of times, right at the moment of purchase.
  • Travelers ask from 12 time zones away: support tickets pile up overnight, and an unanswered activation question is a refund request by morning.
  • Activation friction: QR codes, APN settings and dual-SIM menus differ per device, and walking each customer through them by email doesn't scale.

What a Deepgent agent changes

Compatibility and coverage answered at checkout

Upload your device list, coverage tables and plan sheets. The agent resolves "will this work on my phone in Vietnam?" in seconds, from your data and only your data.

Activation guidance, step by step

Document the activation flow once — per OS, per device family — and the agent walks every traveler through QR install and APN settings in their own language.

Answers in every traveler's language

Multilingual out of the box: the same knowledge base answers in the language each customer writes in, with nothing to duplicate or translate.

Prices, promos and coverage change constantly in travel connectivity — real-time notes let you update the agent instantly, without touching your knowledge base.

Questions your agent answers from day one

Trained on your own documentation, a Deepgent agent instantly resolves questions like these:

  • Is my phone compatible with eSIM?
  • How do I activate the eSIM with the QR code I received?
  • What coverage does my plan have in Japan?
  • How do I configure the APN on my iPhone?
  • I ran out of data mid-trip — how do I top up?
  • Can I use the eSIM on two devices at once?

Frequently asked questions

Does it answer in each traveler's language?

Yes, multilingual support is built in: every visitor gets the answer in their own language, with nothing to configure per market. One traveler asks in Japanese and another in German about the same plan, and both get your same documented answer.

Can it handle questions in the middle of the night, when my team sleeps?

That's the point: the agent answers at any hour, on web and mobile, so your customers solve activation or compatibility on the spot — and your team reviews only the escalated cases in the morning.

How do prices and coverage that change weekly stay up to date?

With real-time notes: you add the promotion or coverage change as a note and the agent takes it into account immediately, without reprocessing the knowledge base.

How much does an AI chatbot for an eSIM brand cost?

From €99/month (Starter, 500 conversations/month), with Growth at €399/month (1,500 conversations and real-time notes) and Enterprise at €2,999/month (15,000 conversations and 24/7 support). No card, no commitment.

Connectivity is bought in a hurry and used far from home. An agent that answers activation and coverage questions at 3 a.m. — accurately, in the customer's language — is the difference between a refund and a repeat traveler.